Kontakt running everything in Demo mode

pianoplaya

Hi there. I really need some help. I'm in the middle of an important and for some odd reason Kontakt has decided to run in demo mode. I own Kontakt so I'm not sure why this is happening. I'm on Apple M1. Whenever I open Kontakt either in standalone or Logic I get a prompt asking me to either buy, activate, or run Kontakt in demo mode. I've attached a screenshot below. No matter what I choose nothing works. Someone pleeeease help. Thanks

yoyoyo

Same here. And instruments are suddenly missing. Something has gone terribly wrong with Kontakt 7. Hope they fix it FAST as I am on a deadline and can't access the sounds for my tracks!

pianoplaya

@Yoyoyo I solved it! Following one of the solutions in the article link below might do the same for you. For me, doing solution #3 is what solved it so maybe start there.https://support.native-instruments.com/hc/en-us/articles/4402377887121-My-Products-Are-Showing-As-DEMO-in-Native-Access