cracklin noise on the maschine mk3 outputs

ion46

I'm running a maschine mk3 with a fresh brand new laptop. only thing I've installed on the laptop is the maschine software. i keep getting these crackling noises on the outputs of the maschine. headphones and output 1 and 2. i have tried everything there is to try (also with help from the support line). does anybody have suggestions to what it is? if i run the whole thing with a focusrite soundcard its fine, even if i use the laptops built in soundcard without maschine the projects sound fine.

but the outputs on maschine keeps crackling and popping.

i even send it back to the store and got a new one, which does the same.

are the maschine sound interface really that ******???

does everybody have that issue???

is it something with the laptop maybe?

its a shame cuz i really enjoy workin on the maschine.

/ION

olafmol

maybe this helps: https://support.native-instruments.com/hc/en-us/articles/360001102997-Optimizing-the-Settings-for-Your-Native-Instruments-Audio-Interface

It's very much depending on if you use an Apple Mac or Windows laptop, what settings to tune. On windows, make sure you're using ASIO.

ion46

yes, i tried this. i always adjust soundcard as the first thing. thanks for the answer :)