Midi Keyboard serial number

Ovannes

i just dug up my old MIDI Keyboard A49 from years ago and made a new account so i could use it. I cant find any serial number on it and i cant use it if i dont have one. I just need help getting this thing to work i can send proof pictures and everything i just need this to work please.

PoorFellow

https://community.native-instruments.com/discussion/32356/midi-keyboard-serial-number

Support interface wise then treat the case like if you are a buyer that needs a license transfer , and then explain the situation to support and have them help you :

Click through make the right choices to open a ticket : N.I. Account Support

(You need to use browser with Cookie , Security and Extensions settings that will allow for log-in on the page for the page to work)

Scroll down to bottom of page N.I. Account Support and log in

Then click the Contact support

Then again scroll down and click the Contact N.I. support that shows

Then yes , damn it ! , then you have to click the Contact N.I. support again

1: Do you need help with the activation or installation of a product?

NO

2: Is your question about License Transfers / 2nd hand purchases?

YES

3: We have collected all info around 2nd hand purchases in this overview.

That doesn't help

4: OK. Are you a buyer or seller

Buyer

5 Have you received a License Transfer Token?

NO

6 Have you bought it from a shop (Guitar Center, Sweetwater, Thomann, etc.) or from a private person (Ebay, Facebook, etc.)?

Privately

7 Please ask the seller to request a License Transfer Token as explained in this article.

I Can't contact the seller

8 Please upload a photo of the invoice or receipt from the seller.

You have to take the rest from there yourself since I can not start opening empty tickets just to make a guide for you.