Just purchased upgrade from GR5 to GR7 but it's not showing up in native access
Nero
Member Posts: 7 Newcomer
I've hit refresh several times, loged in and out a few times, but nada. The upgrade I just purchased isn't showing up. Any suggestions?
Tagged:
0
Best Answer
-
ah so I had to download the Native Access 2…no clue why as the older one I had never told me to update. That seems to have solved it. :-)
0
Answers
-
I guess, you have enter Licence Number to NA. And if you do not know Licence Number, you will find it in your NI account.
If I remember well, it will be listed on the very top under not registered licences (or something like that).
0 -
ah so I had to download the Native Access 2…no clue why as the older one I had never told me to update. That seems to have solved it. :-)
0
This discussion has been closed.
Back To Top
Categories
- All Categories
- 19 Welcome
- 1.5K Hangout
- 61 NI News
- 775 Tech Talks
- 4K Native Access
- 16.4K Komplete
- 2K Komplete General
- 4.3K Komplete Kontrol
- 5.7K Kontakt
- 1.6K Reaktor
- 376 Battery 4
- 835 Guitar Rig & FX
- 425 Massive X & Synths
- 1.3K Other Software & Hardware
- 5.7K Maschine
- 7.2K Traktor
- 7.2K Traktor Software & Hardware
- Check out everything you can do
- Create an account
- See member benefits
- Answer questions
- Ask the community
- See product news
- Connect with creators