Just purchased upgrade from GR5 to GR7 but it's not showing up in native access

Nero
Nero Member Posts: 7 Newcomer
edited October 22 in Guitar Rig & FX

I've hit refresh several times, loged in and out a few times, but nada. The upgrade I just purchased isn't showing up. Any suggestions?

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Best Answer

  • Nero
    Nero Member Posts: 7 Newcomer
    Answer ✓

    ah so I had to download the Native Access 2…no clue why as the older one I had never told me to update. That seems to have solved it. :-)

Answers

  • Kubrak
    Kubrak Member Posts: 3,067 Expert

    I guess, you have enter Licence Number to NA. And if you do not know Licence Number, you will find it in your NI account.

    If I remember well, it will be listed on the very top under not registered licences (or something like that).

  • Nero
    Nero Member Posts: 7 Newcomer
    Answer ✓

    ah so I had to download the Native Access 2…no clue why as the older one I had never told me to update. That seems to have solved it. :-)

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