How to reach support

Ssbbtt
Ssbbtt Member Posts: 1 Newcomer
edited October 2024 in Komplete Kontrol

my s88 mk3 stopped working and support is horrible is there anyway to actually talk to a human. This company is making this frustrating and seems like a waste of my hard earned money

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  • steve grill
    steve grill Member Posts: 8 Newcomer

    Agree! I got the S49 last week and I've had a lot of issues getting set up, the YouTube videos and manual are useless for my issues!

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,862 mod
    Answer ✓

    @Ssbbtt My colleagues got back to you. Sorry for the delay.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,862 mod
    Answer ✓

    @steve grill I don't see any request from you in our system, if you have a technical issue and need assistance please reach out here: https://bit.ly/NI_support_Kontrol

  • steve grill
    steve grill Member Posts: 8 Newcomer

    Thank you Jeremy I started another thread with you but if necessary I will use the link to cotact support

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