Yamaha FC-7 Expression Pedal/Komplete Kontrol problem Problem

PreacherAtArrakeen · 2024-05-28T15:32:37+00:00

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Hi there,
This is my first go-around with such a thing, and though I've set it up exactly per instructions on NI's site, it either doesn't work at all or does strange things in LPX.
I plug it in to pedal 2, set the parameters correctly, and nothing. I try inverting, nothing.
I tried plugging it into pedal A, set the parameters accordingly, and it worked…until I hit record when I started getting recorded cello 1/4 notes (thatI'm not playing), thus making the exercise pointless.
I don't have a lot of patience with these things. 🥴
Does anyone have any experience with this combination, or can recommend an expression pedal that works with my Komplete Kontrol Mk2 keyboard?
Thanks,
Glenn

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Accepted answers

Jeremy_NI

I see that it was a hardware issue indeed and the keyboard has been sent for repair.

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Jeremy_NI

I see that it was a hardware issue indeed and the keyboard has been sent for repair.

PreacherAtArrakeen

yup. Should be there Monday.

PreacherAtArrakeen

well, turnaround was fast. It came back today. The M-Audio expression pedal (recommended by N.I.) still does not work.

Further, and I am puzzled by this: the paper inside says the keyboard was exchanged, but it isn't a new unit. On the back, the serial # is gone and the device ID has been changed. Why no serial #????

I find this entire procedure lacked any transparency. Can someone please explain what is going on? Is this S.O.P? to replace a faulty keyboard with another used one? How does this affect my warranty?

Jeremy_NI

https://community.native-instruments.com/discussion/comment/159722#Comment_159722

This is the reply from our Hardware Service:

The unit was replaced due to a shortage of replacement parts which would have been needed for your unit.
Hence you got a replacement unit - with a blank white sticker.

Now regarding the pedal, from what I read in your ticket, the pitch wheel and mod wheel were not functional, are they working now? So it's only the expression pedal?

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