failure open GL 2.0 or directX 9 or higher was not found on this computer

tcheap11 · 2024-05-22T17:30:20+00:00

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I have this notification when I open traktor pro 3

"failure open GL 2.0 or directX 9 or higher was not found on this computer"

All my graphical drivers are updated (AMD Radeon and Geforce RTX 3050 laptop gpu)

I have the last version of traktor pro, the last version of the X1 driver

What can I do to fix this problem?

Thank you,

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Heyo!

I will suggest you to get in touch with our support team, they will need to have a closer look in your PC!

In the meantime you can try to uninstall and reinstall the software.

And then if problem persists try installing latest driver for the RTX3050 manufacturer.

Else also you can check if you need to set the primary graphics adapter to RTX3050 in the laptop BIOS ?

Heyo!

I will suggest you to get in touch with our support team, they will need to have a closer look in your PC!

In the meantime you can try to uninstall and reinstall the software.

And then if problem persists try installing latest driver for the RTX3050 manufacturer.

Else also you can check if you need to set the primary graphics adapter to RTX3050 in the laptop BIOS ?