Greetings, I have a problem with a machine.

key matos

Since I have acquired a second-hand machine but the person who sold it to me had not used it for a long time and told me that I did not have the software or the account but that by pressing shift control everything would go to functional, I bought the machine from him but the problem is that it does not It works for me because it asks me for the groove production studio and I don't have it, can someone please help me with this.

Here I attach some photos of the machine I have.

thanks and blessings

Sparaoh

Unfortunately you bought a MIDI controller. None of the Maschine sounds or software will work for you unless the original owner transfers their software license to you.

Hold shift on the maschine and press the top left button (control) to enter MIDI mode and you can control your DAW with the knobs and buttons. But that's all you'll be able to do with it.

I hope you got it cheap.

Sparaoh

Unfortunately you bought a MIDI controller. None of the Maschine sounds or software will work for you unless the original owner transfers their software license to you.

Hold shift on the maschine and press the top left button (control) to enter MIDI mode and you can control your DAW with the knobs and buttons. But that's all you'll be able to do with it.

I hope you got it cheap.

key matos

Ok I understand but another question and sorry if I get the production studio program it will be functional.

I bought it for $350

And another thing, I don't see the SHIFT key on the machine.

thanks and blessings

Mark Oxley

It's right there, highlighted in the yellow circle.

key matos

Thank you friend for your help, I appreciate it, many blessings for you and yours.

Sparaoh

Damn you got ripped tf off! I'd return it if possible. Those Maschines go for $200 tops WITH SOFTWARE! You could get an MK3 for that price WITH SOFTWARE…so sorry dude.

I think your best bet would be to find a MIKRO with software license for around $100 and cut your losses.

key matos

That's what I see, I'll have to buy another one. I was excited until I got creative hahaha

Sunborn

@key matos please read this article and follow the appropriate links in it. There is a solution for you!

https://support.native-instruments.com/hc/en-us/articles/210288845-Buying-or-Selling-a-Native-Instruments-Product-Second-Hand

especially check out this option: "If you haven't received a Transfer ID, because you have no contact with the previous owner, please read this article", it will lead you to this one:

https://support.native-instruments.com/hc/en-us/articles/360001301669-My-Serial-Is-Already-Registered-to-Another-User-Account

from there, follow the links to contact NI support and they will have a solution for you.