Kontakt Instances blank after project copy

vad777
vad777 Member Posts: 39 Sine
edited May 2022 in Kontakt

transferred a cubase project from pc to mac, now when I open the project on the nee computer all kontakt instances are empty, kontakt is not even giving me an error that there are missing instruments not gives me a dialogue to point to kontakt libraries folder.

I used VST2 version on the windows pc and also using vst2 version of kontakt on this macbook

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  • vad777
    vad777 Member Posts: 39 Sine

    any help greatly appreciated

  • silentio246
    silentio246 Member Posts: 13 Sine

    If cubase could load the kontakt plugin, but kontakt could not load the libraries, you should check the path to the kontakt libraries on mac, if not the same as on the pc. Or manually load them, and save this project on mac.

  • vad777
    vad777 Member Posts: 39 Sine

    but Kontakt should bring up the dialogue that its missing sample content. Here that doesn't happen, if Kontakt would show an error to resolve the samples i would have pointed it to the Kontakt library directory.

  • silentio246
    silentio246 Member Posts: 13 Sine

    I agree, kontakt should show an error in this case. Maybe ask support ?

  • vad777
    vad777 Member Posts: 39 Sine
    https://community.native-instruments.com/discussion/comment/16946#Comment_16946

    i thought this is the forum for technical support

  • silentio246
    silentio246 Member Posts: 13 Sine

    This is a user forum. Support is here: https://support.native-instruments.com/hc/de

  • vad777
    vad777 Member Posts: 39 Sine

    Ok thanks I’ll try support

  • Kaiwan_NI
    Kaiwan_NI BerlinAdministrator Posts: 1,719 admin

    Hi @vad777 did you manage to solve with issue with empty instances? The problem could be that there's a version mismatch as well. Make sure both your PC and mac have the same version of Kontakt just in case.

  • ngodzillaa2
    ngodzillaa2 Member Posts: 8 Sine
    edited October 2022

    "Make sure both your PC and mac have the same version of Kontakt just in case."

    why ? WHY in the hell would any software need to be same version to remember something as simple as the path to an instrument ?

    Everytime there's an update, my template looses all it's content.. all kontakt instances are blank ! days of work to fix. Makes you reaaaaaally want to avoid using kontakt.

  • EvilDragon
    EvilDragon CroatiaModerator Posts: 812 mod
    edited October 2022

    Because the file format changes in every new version (due to new features added etc etc).

    The Kontakt version should be the same or higher vs the version the project is coming from.


    However, a Kontakt point version update shouldn't change anything in your projects or templates. In fact I've never seen it happen personally... Say I update from K6.5 to K6.6, all my projects opened just fine, no blank instances. So there's something else at play here, I suspect...

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