Pro tools crashes when selecting the tuner in Guitar Rig 6

RECRoomAudio
RECRoomAudio Member Posts: 2 Noise

Pro tools crashes when selecting the tuner in Guitar Rig 6. Anyone else experience this, and/or have a solution?


Thanks,

Appreciate y'all.

Tagged:

Answers

  • Eddie_NI
    Eddie_NI Product Team Posts: 35 mod

    Hi,

    we have not seen this behaviour. Could you please tell us which version of Guitar Rig 6 and Pro Tools you are using? On which operating system are you using?

    Cheers,

    Eddie

  • RECRoomAudio
    RECRoomAudio Member Posts: 2 Noise
    edited February 5

    Thanks!

    Mac OS 11.6.3

    Pro Tools 2021.6.0

    Guitar Rig 6 Pro 6.2.2 (Full Version)

    Now when simply selecting the plug in Pro Tools crashes.

  • Eddie_NI
    Eddie_NI Product Team Posts: 35 mod

    Hey @RECRoomAudio

    Did you get any crash logs that you could send us? I really can't tell what's going on from here. These are macOS and Pro Tools versions that are supported and have been tested.

  • AlexDG
    AlexDG Member Posts: 1 Noise

    I have had the same problem. I'm running macOS 10.14.6, Pro Tools 2021.10.0, and Guitar Rig 6 Pro 6.2.2. It only happens the first time I load the Guitar Rig plugin in a session, and only with 48k sessions.

    I have found a workaround: after Pro Tools crashes, I briefly run and then quit the standalone Guitar Rig app, and when I reopen the same Pro Tools session Guitar Rig runs normally, that session never has that problem again, and all other sessions are free of that problem until the computer is restarted.

Back To Top