I cant find Traktor Pro 2 in my Native Access

matthayden32

I recently bought Traktor Kontrol S4s second hand, and got access to the old owners account. This owner had numerous programs, however I just need access to Traktor Pro 2 to be able to practice DJing. In my Native Access account it is listed in my products however does not show up under Native Access, what can I do?

DJAY Kontrol971

Q: Translation inserted by Moderator (translation by DeepL)

Hello Mathayden32, do you have the latest version of Native Access, or else you need to restart your computer and the last solution would be to get an earlier version of Native Access. Best regards

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PoorFellow

If on Mac then Traktor Pro 2 is not compatible with macOS 10.15 or higher

If on Windows , then I am not sure , are you using latest version of Native Access for your OS ? (you should be unless you are using a legacy OS , Mac 10.15 and earlier / Win 7 downloads)

Else try turning on show legacy in Native Access settings and then check the Available / Not installed tab , ref. : Where Can I Download the TRAKTOR Installer?

Else try resetting the Native Access XML file , look at section 8 here : My Product is Missing in Native Access

If problem persists then contact N.I. Native Access and Installation Support !

matthayden32

https://community.native-instruments.com/discussion/comment/146952#Comment_146952

It seems like I have Traktor Scratch Pro 2, is this the same as Traktor Pro 2? Otherwise I cannot figure out how to install it.

ErikMinekus

Traktor Scratch Pro 2 is the same as Traktor Pro 2, with DVS support.