Following an update to Native Access 2 a couple of weeks ago it stopped working completely. I simply could not get it to work, even going to the extent of restoring my system, Windows 11 Pro to a restore point pre-update. To no avail. Access 2 refused to download fully paid for and legitimately licensed products. Having invested a lot of time, and money in the Kontakt environment I am really frustrated and unhappy at this turn of events. I can only now get into the system by rolling back to Native Access 1 which is no longer supported ! So, as a result my instruments will not now be fully updated when new stuff comes along. I feel well cheated as, for one thing. I can no longer get access to new software, instruments, updates, etc and there is the distinct possibility that this was not a "one-off" problem. I dread my Native Access locking me out again as it's a major hassle, not to mention the loss of work. I am seriously thinking of abandoning NI through all of this, added to the fact that their support has been appalling and nothing they have suggested to fix the problem has worked ! Why should I even have to be jumping through these hoops in the first place for a product I have invested a lot of time and money in !!!
Has anyone else experienced a similar problem, and if so did you find a solution ? Let me know ASAP.
Thanks
Ian C