Is there a place to give feedback to NI without opening a ticket?

dhillf2w
dhillf2w Member Posts: 7 Member
edited October 2024 in Komplete Kontrol

I would like to give some feedback to NI. Is there a place to give feedback to NI without opening a ticket?

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Best Answer

  • mykejb
    mykejb Moderator Posts: 1,896 mod
    Answer ✓

    There's not a direct email or anywhere like that to send feedback that I'm aware of. You can either open a ticket if you want to keep the feedback private, or you can post a discussion in the relevant forum if you want it to be public so other users can comment on it.

Answers

  • mykejb
    mykejb Moderator Posts: 1,896 mod
    Answer ✓

    There's not a direct email or anywhere like that to send feedback that I'm aware of. You can either open a ticket if you want to keep the feedback private, or you can post a discussion in the relevant forum if you want it to be public so other users can comment on it.

  • dhillf2w
    dhillf2w Member Posts: 7 Member

    Thanks mykejb.

  • dhillf2w
    dhillf2w Member Posts: 7 Member

    Two best ways I have found to contact Native Instruments:

    1. Open a ticket by going to Support and selecting a product, even if it isn’t a match to what you are looking for.
    2. Go to the suppor page and use the Chat option, only available certain days and times.

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