Komplete Kontrol & Kontakt 7 not loading Programs on my Mac

Steve Parkin

Hi 

I've not had my NI System for too long , it was working fine before updating to the New Mac OS Sonoma .

Since last October 2023, There's been Major problems even after loading, up in the last few weeks the latest NI New updated Mac fix onto my Mac , 

Komplete Kontrol & Kontakt 7 , Will not load up any Programs , and my Mk2 S61 midi controller's screens are Greyed out,The lefthand screen shows some programs but you can't browse any of those at all , so no previews or anything at all 

There's No sounds to audition.

I've Opened Both Komplete Kontrol & Kontakt 7 as stand alone as well , And also in Ableton Live 11, with the same results No programs will load into either Komplete or Kontakt 7 , in Kontakt 6 there are programs loaded 

but when you try and open the newer programs on kontakt 6 you are notified that this version of Kontakt is too old and i must upgrade too Kontakt 7 which i already have , but of course it doesn't work. 

Any Help / advice would be gratefully appreciated 

Thanks 

Steve P

Jeremy_NI

@Steve Parkin Is everything showing as installed in Native Access?

Make sure that Native Access, Kontakt, Komplete Kontrol, Logic all have full disk access: How to Enable Full Disk Access on macOS

If so, we'd recommend to carry out the same steps as in these articles (mostly reset the database of both apps): Kontakt Crashes and KOMPLETE KONTROL Crashes

Regarding the keyboard being greyed out and/or your keyboard not displaying anything, please follow this article: My Komplete Kontrol Keyboard Does Not Start