sound preview issue with Komplete S88

Hi,

Since a few days in Komplete Kontrol with Kontrol S88 when I create an instrument everiyhing works properly except I can't hear anymore the preview of the sounds in the browser before loading them as I could before. Can you help me fix this issue. Same pb also in the Komplete Kontrol standalone app. All my products are up to date. Thanks in advance. Fabrice

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Kymeia

What do you mean by 'when I create an instrument? Are you meaning creating a new patch? Previews work for NI Factory content and NKS partner content, but not for patches you create yourself unless you also create the preview yourself

Zanella

Hi,

Actually I work with Cubase and in my DAW I create a new track (which is not audio of course but a new VST instrument). I select Komplete Kontrol and once it's done I choose the instrument I need in my project. My Kontrol S88 is connected and I get a list on my S88 screen. The pb is that I can't hear anymore any preview of the sounds which are on the list.

PoorFellow

https://community.native-instruments.com/discussion/comment/145133#Comment_145133

Did you do something basic like check the assigned drivers to all the apps ? and check Windows mixer and other audio settings ?

Also check volume setting in KK :

Vagus

The other consideration - have you downloaded the legacy previews from Native Access?

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