Reinstalling Native Access, starting from scratch?

johndrinkwater

I was going through a process of deleting Kontakt 6 this morning, and then ran into problems running updates/instals with Native Access 2.

'Could not create new file or truncate existing file'

The paths are set correctly on file management.

Just thinking I may need to set up everything from scratch. Is there an uninstaller for Native Access?

Thank-you

johndrinkwater

I just needed to give the NTKDaemon full permissions. Seems to working fine now. Many thanks.

mykejb

There's no simple uninstaller for the software on a Mac. This article explains how to uninstall everything though - How to Uninstall Native Instruments Software from a Mac Computer – Native Instruments (native-instruments.com)

johndrinkwater

Thank-you, I’ll look at this. I’m assuming that once complete, Native Access will be reset to defaults?

mykejb

As far as I'm aware yes, @Jeremy_NI can probably confirm as he's more of a Mac person. I dabble with Macs but I use Windows PCs more

Jeremy_NI

Not sure if deleting/reinstalling Native Access will fix it but it's worth a try.

What are your installation paths in Native Access? Can you share a screenshot?

Also one of the 1st things to check is if Native Access has full disk access, as well as the NTK Daemon: How to Enable Full Disk Access on macOS

johndrinkwater

I just needed to give the NTKDaemon full permissions. Seems to working fine now. Many thanks.