reinstalling Komplete Audio 6 MK1, missing hardware serial

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calandrino
calandrino Member Posts: 2 Newcomer

Hello everybody,

I would need to reinstall software and drivers for my old and good KA6mk1 on a new pc. In order to download them from NI website using Native Access, I need to provide my hardware serial but I cannot find the original package and certificates I've bought more than ten years ago. I've just the sole machine in my hands.

Below the device there's only a label including just a 15 digits serial that is not a valid one for the Native Access software that needs a 25 digits one.

So where can I get my hardware serial? On the other hand is there any other source for software download I can access without the serial?

Can anybody please help me?

Thank you in advance, all the best

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