Problems with fx knob on kontrol s3

Nickah

Hello,

I've got a problem with my traktor kontrol s3.

The fx knob of the desk b work like a on/off button but I can control it with the fx knob of the deck d in a normal manner.

I think there is a problem of midi or something like that but I cant fix the problem.

Could you help me please.

Sûlherokhh

https://community.native-instruments.com/discussion/28008/problems-with-fx-knob-on-kontrol-s3

Can you record a clip of what's going on?

Nickah

after discussion with my supplier it seems that it is a hardware problem.

My S3 went to after-sales service for repairs.

Thank you for your help and sorry for my late return