spare parts traktor control s3

fernandoortiz
fernandoortiz Member Posts: 2 Newcomer
edited October 22 in Traktor Software & Hardware

Where can I buy the replacement pitch for my Traktor Control S3? I need to change it and I can't find spare parts anywhere.

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Answers

  • lord-carlos
    lord-carlos Member Posts: 3,591 Expert

    Better not share your serial online, mate.

  • fernandoortiz
    fernandoortiz Member Posts: 2 Newcomer 
    Thanks, you're right, what a mistake.


  • D-One
    D-One Moderator Posts: 3,579 mod
    edited March 20

    I removed the picture, you dont need to prove you own the hardware here, this is a user forum. Contact hardware tech support: https://support.native-instruments.com/hc/en-us/sections/15449821909021

    As far as I know NI does not sell spare parts other than basic stuff like knob caps or power plugs, so support will probably only offer for you to send them the HW to get it fixed which tends to be quite expensive if it's not under warranty.

    Since you are asking for a replacement part I assume you are good with a soldering iron, if that's the case there are 3rd party people out there selling parts, for example: https://www.ebay.com/itm/225732819218 or just google around for the fader specs and order one from any electronics online store.

  • media770
    media770 Member Posts: 7 Member
    https://community.native-instruments.com/discussion/27912/spare-parts-traktor-control-s3

    2 weeks ago I've got the same problem. I opened a support ticket and got my repaired S3 yesterday back with the post. As it was under warranty, the whole process has been free of charge for me.

    Tempo-Fader seems to be susceptible. How old is your S3?

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