KONTACT too old , Electric Mint

Squeezebox

WHEN I TRY TO LOAD ELECTRIC MINT I GET A "YOUR KONTAKT IS OUT OF DATE.ALL MY OTHER INSTRUMENTS WORK AND ALL M SOFTWARE IS UP TP DATE. WHAT DO I DO?

mykejb

The latest version of Kontakt is 7.8.1 so you should see an uppdate available in Native Access. Check that you're running the latest version of Native Access which is 3.9.1 as older versions don't always pick up the updates correctly.

What OS are you running, and what version ? That might help us figure out the problem.

PoorFellow

https://community.native-instruments.com/discussion/27762/kontact

Please refrain from writing all caps , it's considered to be rude and as to be shouting !

Else try downloading the Electric Mint version from here then remove the Electric Mint that you got and replace it with the one that you downloaded ! If it works - then don't update your libraries because your version of Kontakt is 'too old' to be able to use the updated libraries..

mykejb

What version of Kontakt are you using? For the current version of Electric Mint you need at least version 7.6

If you have an older version of Kontakt you can download an earlier version of Electric Mint that works with Kontakt 6 from here - Previous versions of recently updated Kontakt libraries / compatibility with K6 older libraries — Community (native-instruments.com)

Squeezebox

Thank you for responding. I have 7.61, and there are no available upgrades. It should load so I don't understand.

mykejb

The latest version of Kontakt is 7.8.1 so you should see an uppdate available in Native Access. Check that you're running the latest version of Native Access which is 3.9.1 as older versions don't always pick up the updates correctly.

What OS are you running, and what version ? That might help us figure out the problem.

Squeezebox

Thanks. I'm running Kontakt 7.6.1. And 7.8.1 isn't available through my current N Access, so maybe that is the problem. I'm running Win 11. Where do I find out which version of Access I'm running? I can't find it anywhere.

mykejb

In Native Access click "Help" on the menu bar, then "About Native Access". You'll see the about box that contains the version number.

Squeezebox

My Native Access looks nothing like yours, but I did find something after clicking on everything and opening every file. If you can see it in the upper left against the blue square it says;

Again thank you.

Version 1.14.1((R156)

Untitled 2.jpg

PoorFellow

https://community.native-instruments.com/discussion/comment/140862#Comment_140862

Unless you are using a legacy OS , Mac 10.15 and earlier / Win 7 ? downloads then you should be using latest version of Native Access for your OS.

You might not be shown any upgrades unless that you are using the correct version of Native Access !

What is your computer type and OS version ?

Historically there has been issues installing Native Access version 2/3 on Windows systems which had prior had Native Access 1 installed. If you are going to have any problems is hard to say so let's not make a problem if there are none.

However , it's advisable that if you want to upgrade from NA1 to NA 2/3 then not only ought you uninstall NA 1 first but also you ought to run the N.I. reg tool to remove any left overs in registry from both Native Access and from NTKdaemon. Like wise I personally would suggest that you also use Windows explorer after uninstall to search whole system drive after files and folders named 'Native Access' and 'NTKDaemon' and then delete anything that you may find. And then restart PC and download newest version of Native Access and install that as an Admin !

Squeezebox

I'm running Win 11. So can I try to just download the new access installer first without uninstalling and then if that doesn't work go through the steps you suggest?

PoorFellow

https://community.native-instruments.com/discussion/comment/140874#Comment_140874

You can always try and see what is the outcome.

Also, since there is always a risk of problems with computers and upgrades and what not then it is always a very good idea to have full backup to revert to or at least a Restore point made , however in this situation then a restore point is probably not of very much use.

Your Native Access 1 may function now so so , upgrading from especially V. 1 to V. 2 (3) historically have had a risk of problems for PC users so I have had to inform you of that. Using Windows 11 then there however can be no no doubt that you need to be using the latest version of Native Access for your OS , so no matter if it is going to go smooth (hopefully) or not then that is the course of actions to take.

Squeezebox

Thank you. I opened my NI folder in program folder and noticed a updater file in it. If I clicked on it would it install latest version?

mykejb

I'd suggest uninstalling the current version of Native Access then downloading and installing the latest version from here - Downloads | Support (native-instruments.com)

PoorFellow

https://community.native-instruments.com/discussion/comment/140892#Comment_140892

Please use the download newest version of Native Access link that were previously provided and also pointed to by Mykejb !

Squeezebox

Thanks. It looks pretty straightforward.

Squeezebox

I upgraded to Access 2. I'm not sure it made it into my plug in Live folder. I see it on my desktop, but not sure it made it into my plug in folder. Same old icons there. I also go t the uninstall tool, but I didn't do anything with it. Not sure what to do.