How do I do a factory reset for Maschine Studio

GraemeSnell
GraemeSnell Member Posts: 1 Newcomer
edited October 2024 in Maschine

Hi

The left hand screen isn’t loading properly on my Maschine Studio.

a) is there way to do a factory reset?

b) if not (or in case that doesn’t work) where in the UK can I get a repair?

thanks

Graeme

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Best Answer

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,914 admin
    Answer ✓

    If a screen is malfunctioning it's most probably a hardware defect, the ultimate test is to try it on another computer. If issue is the same, then it's a hardware default and you should get in touch with our hardware service: https://bit.ly/NI_support_Hardware

Answers

  • mykejb
    mykejb Moderator Posts: 2,608 mod

    There's no factory reset on the Maschine controllers as far as I'm aware. Your best bet is to put in a support ticket and see what their advice is.

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,914 admin
    Answer ✓

    If a screen is malfunctioning it's most probably a hardware defect, the ultimate test is to try it on another computer. If issue is the same, then it's a hardware default and you should get in touch with our hardware service: https://bit.ly/NI_support_Hardware

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