cannot purchase goods

Galacticelastic
Galacticelastic Member Posts: 46 Member

ni not responding to my email from last week.its not really good practice

cannot purchase goods on ni site page links broken?

any one else having problems? thanks guys

im trying to buy lores

πŸ™„

Best Answer

  • Galacticelastic
    Galacticelastic Member Posts: 46 Member
    Answer βœ“

    solution on safari/mac

    go to safari top left next to apple

    settings community native instruments.com

    enable or disable content blockers

    allows you to purchase if you have this problem

    you can revert back after buying from site

    best wishesπŸ˜€

Answers

  • Uwe303
    Uwe303 Moderator Posts: 3,006 mod

    Hello,

    the website is fine, maybe you try another Internet browser or clear the cache of your browser, that sometimes helps with problems on websites.

  • Galacticelastic
    Galacticelastic Member Posts: 46 Member

    no browser works on any device?

  • Uwe303
    Uwe303 Moderator Posts: 3,006 mod
    edited March 14

    Have you tried what I said? It can be the case that other websites work fine but that one not. I tried right now and for me the website works just fine. Also disable VPN if you use one. If you own a cellphone you can try the website there too. And some countries may have restrictions.

  • Galacticelastic
    Galacticelastic Member Posts: 46 Member

    yes tried everything

    i went onto ikmultimedia and ordered an item no problem

    cleared caches

    tried differnt computers,phones x2 new webbrowsers and still cannot purchase anything

  • Galacticelastic
    Galacticelastic Member Posts: 46 Member

    no vpn

    no antivirus im on imac

  • Galacticelastic
    Galacticelastic Member Posts: 46 Member

    all good it worked on a really old phone.so strange thank you so much for all your help😁😁

  • Galacticelastic
    Galacticelastic Member Posts: 46 Member
    Answer βœ“

    solution on safari/mac

    go to safari top left next to apple

    settings community native instruments.com

    enable or disable content blockers

    allows you to purchase if you have this problem

    you can revert back after buying from site

    best wishesπŸ˜€

  • Uwe303
    Uwe303 Moderator Posts: 3,006 mod

    Wow that's strangey I have an active ad blocker, but I don't know if this is similar to safaris content blocker, I don't own a mac - but nice you figured out

  • Galacticelastic
    Galacticelastic Member Posts: 46 Member

    Thanks uwe appreciate you.

    Yes now the blue box comes up to add to basket.

    Got lores downloaded and wow it's fast and easy to use.

    Thanks again for your help

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