Native Access 2 won't even open on MacOS 11. how to make work?

i have a 2014 macbook pro running osx 11.7.2

i recently got a copy of komplete 14 from a competition

i tried to install ozone 10 standard. access "downloaded" it but then logic wouldn't find it. went back to access and it said it wasn't installed. repeated 3 times to make sure

found out there was a native access 2 now and that some plugins need it. [old native access did not inform me of this]

installed it, opened it, it immediately crashed before getting to the login page

i have so far not been able to see a solution to this online

please assist

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Accepted answers

Jeremy_NI

Hey all, Native Access 3.9.1 is out and fixes the issue, you can download it from here: https://www.native-instruments.com/en/specials/native-access-2/

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PoorFellow

https://community.native-instruments.com/discussion/27493/native-access-2-wont-even-open-how-to-make-work

Here are the standard things to check ! , ALL NI apps including NTKDaemon must have full disk access !!! also please check firewall and if Private Relay is on then turn that off in preferences ! :

Please be sure to use latest version of the Native Access for your OS !

How to Enable Full Disk Access on macOS

Notes on Network Drives and Disk Formats

Compatibility of Native Instruments Products on macOS - Note: The Last supported versions require the latest update of macOS 11 , All products require the latest update from Native Access, as well as the latest version of macOS 11. macOS 10.15 terminated the operability of some NI legacy hardware. The same applies to macOS 11 (Big Sur)

In case that products do not show in Native Access after checking the above then : Native Access XML (Mac AND Windows) , please consult the page My Product is Missing in Native Access

In case of problems later with NTKDaemon : To check if you have the NTKDaemon then take a look at instructions on this page : Native Access Error: "Please grant permission to NTK Daemon to install dependencies"

If you do still not have the NTKDaemon then try installing it using the procedure from "Additional Steps" found here : Native Access Freezes on “Installing Dependencies“ at Startup

LBPlastiques

so i have done all of that

gave it full disk access, updated to the latest version of osx11 [my laptop is old but according to the system requirements, this should work] and i did the mtk daemon thing [although my terminal told me that that didn't work] and it still crashes before opening

i'm not sure what to do

PoorFellow

@Jeremy_NI , Jeremy could you please take a look at the above ?

Jeremy_NI

@LBPlastiques @PoorFellow It's a known issue on MacOS 11: https://community.native-instruments.com/discussion/27432/why-my-native-access-3-9-0-not-starting-on-mac-os-intel-11-7/p1

Hotfix is coming and there's a link to a previous version of Native Access in the thread.

Jeremy_NI

Hey all, Native Access 3.9.1 is out and fixes the issue, you can download it from here: https://www.native-instruments.com/en/specials/native-access-2/

Galacticelastic

It doesn't work I've spent four hours last night trying.what I've done is delete appropriate folders in library on Mac and downloaded older version temporarily until it's fixed.demaon and native access were allowed on my Mac.followed instructions but keeps wanting me to sign in.canr get into app.tells me to go to troubleshoot delete and reinstall.

Makes no difference.

Jeremy_NI

@Galacticelastic I see you contacted support already. Hopefully they can work it out.

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