MacBook M1: Traktor Pro 3 not downloading

ein

System: MacBook Air M1, macOS 12.3.1

Just purchased the upgrade to Traktor Pro 3. It is showing in Native Access. Since clicking on "Install" the progress bar is stuck at 0% for 15 minutes now. Restarting doesn't help.

In my Downloads folder it immediately creates these two files.

The network stats don't show any activity of a download. Everything else works, 1Gbit/s downstream and I just downloaded 100 GB of iCloud files, so no network issue here.

Any idea?

Ryan_NI

hey @ein - I'll send you a direct download link in a private message to see if that resolves the issue.

Ryan_NI

hey @ein - I'll send you a direct download link in a private message to see if that resolves the issue.

ein

Thank you for your help. Download, installation and activation through Native Access works. An update is shown and I can't apply it. No big deal, but not a perfect long-term solution.

Ryan_NI

hey @ein - sure thing. here's a link to the update:

https://drive.google.com/file/d/1-6ul6Jq3hiJMTA3tv4xCUVsp8QPRj7hP/view?usp=sharing

Moving forward if there's an issue with any updates, feel free to reach out to support and we'll help get you sorted.