My serial is gone. Is my interface a paperweight now?
So just as the title says, my serial number from the bottom of my Komplete audio 1 is partially gone, so much so that I would have to enter thousands of combinations in order to guess it. I wanted to update my drivers and found out I have to have this serial number- I have the original order from Amazon made in 2021 if proof is needed. Help.
Best Answer
-
Nobody but support can help you with registration and serial number questions !
Please contact support and include picture of the bottom with partial serial and the proof of purchase and ask if they could please help you !
I am just another user here and can not guarantee that support can help but that is the procedure !
0
Answers
-
If you're just looking for the drivers you can find them here - Downloads : Drivers & Other Files | Support (native-instruments.com)
Did you register the product when you originally bought it? If you did you should see the serial numbers in your account here - My Products, Serials & Downloads (native-instruments.com)
If you still need help registering the device you'll need to put in a support request using the "Account Support" option here - Purchase & Account – Native Instruments (native-instruments.com)
2 -
Nobody but support can help you with registration and serial number questions !
Please contact support and include picture of the bottom with partial serial and the proof of purchase and ask if they could please help you !
I am just another user here and can not guarantee that support can help but that is the procedure !
0
Categories
- All Categories
- 19 Welcome
- 1.2K Hangout
- 58 NI News
- 628 Tech Talks
- 3.3K Native Access
- 13.9K Komplete
- 1.6K Komplete General
- 3.6K Komplete Kontrol
- 4.7K Kontakt
- 1.5K Reaktor
- 335 Battery 4
- 737 Guitar Rig & FX
- 382 Massive X & Synths
- 1K Other Software & Hardware
- 4.7K Maschine
- 6.1K Traktor
- 6.1K Traktor Software & Hardware
- Check out everything you can do
- Create an account
- See member benefits
- Answer questions
- Ask the community
- See product news
- Connect with creators