Issue with sustain pedal on Massive X VST3

Johan-v
Johan-v Member Posts: 6 Member
edited April 2022 in Massive X & Synths

I have a problem with massive x vsti3 and sustain pedal in reaper.

Steps:

  • Play a few notes after each other with sustain pedal.
  • Keep finger on last note.
  • Release sustain pedal.

Problem:

That last note should keep playing but it does stop with the release of the sustain pedal.

Tagged:

Best Answer

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 8,907 mod
    edited April 2022 Answer ✓

    Hello @Johan-v Unfortunately it is a known bug (MASSIVEX-1426). It is in the backlog, I don't have a date for a bug fix. Is this happening for all Masssive X presets or only some ?

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Answers

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 8,907 mod
    edited April 2022 Answer ✓

    Hello @Johan-v Unfortunately it is a known bug (MASSIVEX-1426). It is in the backlog, I don't have a date for a bug fix. Is this happening for all Masssive X presets or only some ?

  • Johan-v
    Johan-v Member Posts: 6 Member

    Hello,

    The sustain pedal problem is not consistent.

    Sometimes it works in a preset for some chords but the next chord can be wrong again.

    Kind regards,

    Johan

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 8,907 mod

    Hey Johan, can you tell me in which presets this happens so I can try and reproduce the issue ?

  • Johan-v
    Johan-v Member Posts: 6 Member
    edited May 2022

    Hello,

    The sustain pedal problem is not solved in the latest update.1.4

    Maybe a clue.

    I does happen when a note is repeated that was already in the pedal.

    For instance.

    sustain pedal C4 E4 G4 C4 (keep finger on C4) release pedal but keep finger on C4

    The C4 should keep sounding but does stop with the pedal release.

    Maybe a note on note off that is not remembered when the same note is repeated in the pedal?

    Kind regards,

    Johan

  • DS99
    DS99 Member Posts: 26 Member

    We´re waiting for a long time that this will be fixed.. The bug appears nearly in every patch when you´re playing chords. Sad that a basic feature like this one is still not working.

    The first original post about that issue is deleted, why? Was a great explanation.. Here´s another post from the old user forum:

    https://www.native-instruments.com/forum/threads/massive-x-systain-pedal-stops-note-playback.448465/#post-2147789

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 8,907 mod

    @Johan-v @DS99 As I said earlier, this is still in the backlog. @DS99 the first original post was in the support only community we had for a moment. this support community was deleted entirely, it's the only reason. I understand it's frustrating. I will forward your comments and discontentment to the teams involved.

  • DS99
    DS99 Member Posts: 26 Member

    @Jeremy_NI Thank you! Would be really great to have this bug finally fixed ;)

  • Johan-v
    Johan-v Member Posts: 6 Member

    I suppose no fix in the new update?

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 8,907 mod

    Unfortunately it's still not fixed. Still in the backlog.

  • Johan Sunnegårdh
    Johan Sunnegårdh Member Posts: 2 Newcomer

    It is almost one year later. Just bought Komplete Standard and I really like much of the stuff. However to find out that the flagship synth is not working with a sustain pedal (any one playing the piano would agree) is really disappointing. The fact that such a basic feature does not work in a three year old synth is not saying anything good about NI

  • DaniloVillanova
    DaniloVillanova Member Posts: 5 Member

    +1

    please fix it :(

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 8,907 mod

    The bug is still in the backlog, still no date for a fix at the moment.

  • Johan-v
    Johan-v Member Posts: 6 Member

    Any news about the sustain pedal problem?

  • Kymeia
    Kymeia Member Posts: 3,488 Expert

    This needs to be given more of a priority

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 8,907 mod
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