May trade my Massive X expansions?

Ryant

To whom it may concern

I just recently purchased 2 expansion packs ignorantly thinking they were for Maschine MK2.

I paid $58 dollars for these expansion packs, however cannot use them because they are for Maschine X and I don't have this software to operate them.
I was wondering why I couldn't see them in the expansion library at all.

Is there a possibility that I may be able to trade them for other expansion pack or packs for my Maschine MK2?

Monochrome

It's probably best for you to contact support and ask for a refund:

• https://support.native-instruments.com/hc/en-us/categories/360000053657-Purchase-Account

Ryant

@Monochrome Thank you for the info.