No Audio From Kontakt 7

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  • keysmasher65
    keysmasher65 Member Posts: 12 Member
    "(it's free/".

    Oh, I like free. Thanks.

    "use your Realtek audio device'.

    OK, I was looking into that on my computer trying to find it. I went into "control panel/sound" to see what was there. Where would I look for the place I can select Realtek? I looked down in the right hand corner at the speaker icon and tried to find it there but it only showed the AMD and High Definition Audio Device options.
  • PoorFellow
    PoorFellow Moderator Posts: 7,359 mod
    edited February 2024

    Please make a Windows restore point prior to fiddling with the driver settings !

    If you want to switch to using Realtek drivers then then you might end up having use for the Realtek Audio Control , if not already on your computer then from either Microsoft Store or from a driver download from computer or motherboard manufacturer. Also , using Realtek you might have to go to the Sound Control Panel (found right side menu of Windows Sound settings) to make some choices of sound settings !

  • keysmasher65
    keysmasher65 Member Posts: 12 Member
    I just looked in "settings", "sound", "output" and it only shows those two options there also. I just set this SSD up a short while ago and am wondering if I installed the Realtek drivers. Would the onboard sound work if I didn't?
  • reffahcs
    reffahcs Member Posts: 877 Guru

    No, you'll need to change the audio device in Kontakt itself under settings/options -> Audio.

    image.png

    On Windows it's File -> Options

    image.png

    So you'd want to pick the Realtek device in this case. I don't have WASAPI drivers loaded, so that's why the screenshot shows ASIO, but use whichever one works better for you.

  • reffahcs
    reffahcs Member Posts: 877 Guru
    https://community.native-instruments.com/discussion/comment/134315#Comment_134315

    It might work generically? Definitely worth reinstalling the latest drivers from your motherboard's support page.

  • PoorFellow
    PoorFellow Moderator Posts: 7,359 mod
    edited February 2024
    https://community.native-instruments.com/discussion/comment/134315#Comment_134315

    What reffahcs wrote ! My advice regarding the Windows Sound settings were a general one directed at the overall sound use on your computer including for when wanting to use digital audio ! (as written then make a Windows restore point prior to changing Windows drivers and sound settings !)

  • keysmasher65
    keysmasher65 Member Posts: 12 Member
    Awesome, I got it working. I went on the ASRock site and downloaded there app. I was able to update (install) the Realtek drives and now I have sound. The one choice in the "Devices" area of Kontakt 7 now has the choice of Realtek instead of a generic option. Now I can kick out the jams.

    Thanks for all the help everybody.
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