Kontakt 7 not Loading

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Answers

  • Uwe303
    Uwe303 Moderator Posts: 3,046 mod

    So your graphics card should be fine but you could run dxdiag or try to make a new install of dx drivers but that are all just guesses, you could also try to create another user with admin privileges and start the programs there. But best is here to contact support, they have a tool you have to run and upload a file to native they can analyze then. But they are very busy at the moment so it may take a while them to answer.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 9,661 mod

    Also these steps are always a good start: Kontakt Crashes

  • Pincho Paxton
    Pincho Paxton Member Posts: 11 Member
    Tried all the things in Kontakt Crashes. It still doesn't work.
  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 9,661 mod

    @Pincho Paxton Then you should contact support. @PoorFellow posted the links.

  • Pincho Paxton
    Pincho Paxton Member Posts: 11 Member
    I fixed it! I had to go to Windows blocked folder access, find Kontakt7.exe and allow it to use a blocked folder access.
  • Pincho Paxton
    Pincho Paxton Member Posts: 11 Member
    Oh no I didn't. That was Kontakt not Kontakt 7. Kontakt can't play my instruments.
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