Genre empty but showing 4000 tracks

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DJ-Andre
DJ-Andre Member Posts: 75 Helper

Hi,

Last gig i had a problem that 1 of my genres appears to be empty. The genre counts approx 4000 tracks as showed behind the genre. However selecting the genre shows no tracks in the browser. After Traktor restart the contents appear again.

Traktor version 3.5.3 (Windows 11 - Pioneer DDJ-SZ controller)

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  • Karlos Santos
    Karlos Santos Member Posts: 136 Pro
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    Were you looking in the Genre folder in the Browser Tree or searching in the Search function?

    If you were in the Search function it is more likely that you performed a search after which the search field was set to one criteria such as Artist.

    If Traktor was ok after restarting it's likely that the search function was returned to All criteria.

    If it happens again please take a screen grab of the Genre tree/folders and we can look at problem again.


    Karlos.

  • DJ-Andre
    DJ-Andre Member Posts: 75 Helper
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    I checked the search function as i thought the same. But i was in the browser tree. The search field was empty.

  • DJ-Andre
    DJ-Andre Member Posts: 75 Helper
    edited May 2022
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    Had the same problem a second time last weekend. The search field is empty (also no spaces), genre contents shows no tracks while 4000+ tracks are in there. Pressing the X in the searchfield restores the situation and the tracks become visible again.

    Looks like a hidden character in the search field?


    Never had this in =< v3.5.2

  • Kaiwan_NI
    Kaiwan_NI Administrator Posts: 2,639 admin
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    @Ryan_NI Do you know what might be the issue here? 🤔

  • Ryan_NI
    Ryan_NI Customer Care Posts: 191 mod
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    Hey @DJ-Andre - As @Karlos Santos had asked, could you some screenshots of the genre tree/folders so we could take a closer look? thanks!

  • DJ-Andre
    DJ-Andre Member Posts: 75 Helper
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    Hi @Ryan_NI, once the problem occurs i will make some screenshots.

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