Error loading track traktor pro 3

DJROS

Hi. I have a trouble with loading a new track in Traktor Pro after about 2 hours of work or less. This error may appear, or may not. If it appears, a part of track becomes blurry and there's no sound, it's really annoying, because to continue working in Traktor, it needs to be restarted, after that, same track loads normally. Screenshot of it, blurry part of a track has no sound.

How to solve this issue? My laptop specs are: Intel Core i5 4300U, 8 GB RAM, Kingston SSD. I have a latest version of Traktor Pro 3, Pioneer DDJ SB controller.

Kaiwan_NI

Hi @DJROS This article helps users with a similar issue in the past:

Windows Tuning Tips for Audio Processing

Mac Tuning Tips for Audio Processing

Perhaps you can give it a go and see if it helps?

DJROS

https://community.native-instruments.com/discussion/comment/14392#Comment_14392

Thanks for info. In my case, i think the troubles in audio device settings, for proper working, needed to choose - pioneer ddj sb (wasapi shared mode) . Latency in latencymonitor is ok.

Kubrak

My guess is that the problem is temperature dependent. When temperature of certain part of your laptop exeeds given temperature it becomes ureliable...

Maybe try better cooling of laptop. I sometimes put two pieces of wooden sticks to level laptop higher to get better airflow.

Or try to check if your RAM is working well. It would need special diagnostic SW.

DJROS

https://community.native-instruments.com/discussion/comment/13924#Comment_13924

Temperature of laptop is stable about 70deegrees celsium. Ram is checked in memtest software, its ok.

Maybe there's something in Traktor settings? Other software works fine and stable.

Kaiwan_NI

Hi @DJROS This article helps users with a similar issue in the past:

Windows Tuning Tips for Audio Processing

Mac Tuning Tips for Audio Processing

Perhaps you can give it a go and see if it helps?

DJROS

https://community.native-instruments.com/discussion/comment/14392#Comment_14392

Thanks for info. In my case, i think the troubles in audio device settings, for proper working, needed to choose - pioneer ddj sb (wasapi shared mode) . Latency in latencymonitor is ok.

ChrisMadem

@Kaiwan_NI I have the same problem before and after the settings that you suggest…MacBook Pro m2 chip and 3.9..

i saved the traktor report also ..there are many of your clients here with the same issue and there is no official answer about this problem yet

Stevan

That's U type of CPU. Wouldn't trust it for optimal performance for Traktor.