Mac M1 Nightmare

tdcollins

In short. Got a Mac Studio for $3k and a Kontrol s49 for $800 and are apparently, completely useless. Spent 4 days solid trying everything I could get my hands on to get it to stop crashing my Logic Pro. Including reinstalling everything three times, and reformatting my Mac Studio. I even called Apple for help but they say it's NI's issue to deal with.

Here is my issue:

I load a sound. Analog Dreams for instance... Loads fine... plays fine... But if I want to change the sound by closing the "X" in the player.... CRASH! Logic Pro instantly crashes and closes.

When I say I spent 4 days on this, I mean I woke up at 5 am and continued to research and try everything possible until around 8 pm when I could no longer stand looking at my computer.

I've spent a lot of money with NI, maybe not as much as professionals but quite enough for me.

Did I spend all this time and money for nothing? Do I just give up on music? Do I have to buy ANOTHER computer?

Signed, desperately seeking help

Maciej Repetowski

Have you unticked MIDI 2.0 both in keyboard settings and in Logic Pro settings?

tdcollins

https://community.native-instruments.com/discussion/comment/130990#Comment_130990

In Logic Pro, yes. MIDI 2.0 is unticked. As far as the Kontrol s49, I have no clue where to find that setting to change. Tried to google it but with no results.

Kymeia

Is it a MkII or MkIII?

tdcollins

https://community.native-instruments.com/discussion/comment/131002#Comment_131002

it's an MK 3.

Maciej Repetowski

https://community.native-instruments.com/discussion/comment/131001#Comment_131001

As you have Mk3 you need to disable it in keyboard’s settings. Press settings button on keyboard , go to hardware page two and switch midi to 1.0

tdcollins

https://community.native-instruments.com/discussion/comment/131009#Comment_131009

OH!!! New to me... Found it and switched to 1.0

Now, I have to install all my sounds again. I'm going to be doing so one by one. I suspect that doing a bulk reinstall is not such a good idea at this point. Wish me luck and, thank you so much for your time! I'll report back later today with positive or fatal results. ;-)

Maciej Repetowski

Yes, please let us know 👍

Kymeia

https://community.native-instruments.com/discussion/comment/131013#Comment_131013

Did that fix the crashes at least?

tdcollins

Okay. Here is the down low.

Initially

LogicPro set to MIDI 2.0 (ROSETTA) | Kontrol S49 set to MIDI 2.0 | audio/MIDI setup MIDI 2.0= CRASH

LogicPro set to MIDI 1.0 (ROSETTA) | Kontrol S49 set to MIDI 1.0 | audio/MIDI setup MIDI 1.0= CRASH

LogicPro set to MIDI 2.0 (ROSETTA) | Kontrol S49 set to MIDI 2.0 | audio/MIDI setup MIDI 1.0= WORKS!

Something tells me that I should go into the audio/MIDI setup and change that to 2.0, but it seems to be working at the moment. I have a lot of instruments to load and will test Logic Pro for each one added.

Why is this working so far? I don't know. It's working for NOW at least. I can CLOSE an instrument without it crashing. However, I still experience anxiety when closing an instrument to load another.

When I am finished loading EVERYTHING I will post my outcome.

Thanks again.

Cheers!

Maciej Repetowski

One more thing, only run Logic in Rosetta if you have plugins which have no native versions yet and are absolutely essential for your workflow.

Orherwise, native all the way, Logic should be approx. 20% more efficient 👍

tdcollins

https://community.native-instruments.com/discussion/comment/131049#Comment_131049

OMG! Everything is loaded and IT WORKS~!!!!!!

OOOOHHHH MMMMYYY GOOOOOOOOOOD!!!!!!

This CAN'T be normal though. Going through DAYS of effort. My Mac Intel was effortless.

At least it's not crashing now.

Kymeia

It’s more MIDI 2 is pretty much a work in progress for Logic and NI (and everyone actually - very few DAWS even support it yet and in those that do it’s often flaky)

tdcollins

https://community.native-instruments.com/discussion/comment/131064#Comment_131064

Just weird that my DAW and keyboard are 2.0 BUT the audio/MIDI setup has to be 1.0. This has been exhausting, to say the least. And Rosetta must be deactivated. CRAZY!

tdcollins

Whoops, sorry... it is in Rosetta mode. Wanted to be clear.

MorrisEd

https://community.native-instruments.com/discussion/comment/131062#Comment_131062

You are in the wrong ecosystem if you think this isn’t normal for NI. It has been the way it is for as long as I have been a customer (over 10 years). The downtime due to any small system change is staggering, and I feel like I could work the NI support desk at this point given all the troubleshooting I have had to do. Seriously, I have not had more than 6 months straight without some thing breaking the whole thing.