Why can't i update to Kontakt 7?

OscarChapman
OscarChapman Member Posts: 3 Newcomer
edited October 2024 in Kontakt

Hi, i have Kontakt 6.80 in Native Access as well as Kontakt 7 free player, but when i try to update to Kontakt 7 for £89 it won't let me add it to the cart and states i can't get cheaper pricing, despite the fact it says Kontakt versions 2-13 can be updated to Kontakt 7 for £89.

Thanks.

Best Answer

  • OscarChapman
    OscarChapman Member Posts: 3 Newcomer
    Answer ✓

    I was definitely logged in but after coming back to the page a few times it finally appears to have stopped being blanked out and let me upgrade to Kontakt 7, I assume it was a strange bug. Thanks.

Answers

  • Milos
    Milos Member Posts: 2,020 Guru

    Did you check if you were logged in to the NI site?

    Just asking.

  • OscarChapman
    OscarChapman Member Posts: 3 Newcomer
    Answer ✓

    I was definitely logged in but after coming back to the page a few times it finally appears to have stopped being blanked out and let me upgrade to Kontakt 7, I assume it was a strange bug. Thanks.

  • Milos
    Milos Member Posts: 2,020 Guru

    No problem.

    What matters is that the issue got the solution.

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