Received my Komplete Kontrol A25 two days ago. I already had a Native Instruments account as I previosuly owned a Komplete Kontrol S25. Followed the suggested installation steps, but after a few installations my Native Access keep aborting the process. Finally, after some 12 hours of hit and miss, I managed to reinstall all the software components.
However, my keyboard doesnt respond, nor shows up on my Windows 11 settings. When I connect the USB cable to the PC all lights on the keyboard flash for a moment. After that all turn off except "Octave + and -" keys the M< and S> keys and the window shows "Template 1 MIDI Mode." The keys are not responding.
I need to reset the keyboard, but after searching on the Internet the available manuals I could not find any refernces or work araounds. Please help.