I recently requested a refund and received an email from fedex.
However, in order to process a return and receive a refund of customs duties,
the following three documents are required.
1. FedEx air waybill for return
2. Commercial Invoice 3 copies
3. Telegram (email) or return confirmation letter for return received from the seller
First of all, I requested it from NI, but doesn't it usually come together in a box?
Fedex asked me to send it as soon as possible, so I hope you can answer the ticket quickly.