Anyone else have issues with Kontrol S88 crashing Logic?

danstein
danstein Member Posts: 2 Newcomer

Hi, all. New poster here, just got hold of a new S88 Mk3 and I'm having some problems with it.

I am able to open Kontakt 7 standalone and it works fine with the S88. I can also open en empty instance of K7 inside of Ableton Live, load an .nki, and everything works fine. But if I open Logic I can load an empty instance of K7, but if I then try to load an .nki into the instance, Logic crashes immediately - no popups, no messages.

To head off a few questions:

I am on Mac Sonoma 14.2.1, Logic 10.8.1, Kontakt 7 Player 7.8.0. The Kontrol S88 is brand new, I ran the firmware updater on it when I set it up so it is at OS 1.5.5

I have run through various troubleshooting protocols and definitievly determined that it is the Kontrol S88 causing this behavior. It only occurs when the S88 is connected, in any other scenario Logic and Kontakt both behave as expected.

Hoping someone here has had a similar issue and found a resolution? I like the keyboard so far (3 days into ownership) but since I'm Logic-based it's a bit of a problem.

Best Answer

Answers

  • Maciej Repetowski
    Maciej Repetowski Member Posts: 369 Pro
    edited January 29

    Try to delete Logic pref file and Control Surfaces pref file. Restart Logic and see if it helps. Also, untick MIDI 2.0 in Logic, as it is buggy as hell.

    There is something odd about NI software and Logic. I’m not pointing fingers, can be Apple’s bugs, but one would think that as Logic is the most popular DAW on Mac platform, NI should make sure that everything works flawlessly with Logic…

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 8,801 mod
    Answer ✓

    @danstein It's a known bug. Please check this thread: komplete kontrol mk3 crashing logic with Kontakt 7 (KT-8692)

    For now, if you're on Sonoma, the only workaround is to use the Komplete Kontrol plug-in instead in Logic.

  • danstein
    danstein Member Posts: 2 Newcomer

    Hi, @Jeremy_NI - thanks for the answer. Subsequent to posting here, someone over on VI-C gave me the answer as well.

    Do you have any idea what priority level this bug is? I'd hope fairly major (i.e. I can hope for a soon-ish fix)?

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 8,801 mod

    @danstein Priority is pretty high but the bug is still being investigated, we're also waiting for some feedback from Apple. Unfortunately, no ETA for a fix to share.

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