Maschine Mikro not showing up in Native Access

Cloco757

Hello,

wondering if anyone can help. I have a first gen Mikro and havent used in a while. Ive downloaded everything and entered the serial numbers for all of my expansion packs and maschine software. Maschine Mikro does not show up in Native access and when i open the main program none of my expansion packs will load any sounds. It just keeps saying activate in native access which i have done, any help would be appreciated.

D-One

https://community.native-instruments.com/discussion/comment/127351#Comment_127351

Native Access should self update and warn you on launch:

To check it's the same as any other software... on MacOS it's on the menu bar, on windows it should be FILE>About or HELP>About, something of that sort.

https://community.native-instruments.com/discussion/21895/maschine-mikro-not-showing-up-in-native-access

The Mikro is a controller, it has no reason to show up in Native Access... If you installed Maschine software + your expansions then you're good to go.

If you're stuck in demo mode then: https://support.native-instruments.com/hc/en-us/articles/4402377887121-My-Products-Are-Showing-As-DEMO-in-Native-Access

Milos

Well, did you insert the serial for Maschine Mikro itself as well?

Cloco757

thanks for responding and yes i did

Cloco757

but it doesnt even show up in my library in native access even though all of my purchased items are

Milos

Did you update Native Access to 3.8.1. Version

Cloco757

To be honest, i dont know what version i am running or where to find that info but i did download it from Native Instruments website after i found out that the Service center was replaced by it.

Cloco757

also, i downloaded the maschine software via the disk that came with the hardware when i bought it years ago

Milos

Well...I don't know then...sorry...

Someone else might be able to help you.

D-One

https://community.native-instruments.com/discussion/comment/127351#Comment_127351

Native Access should self update and warn you on launch:

To check it's the same as any other software... on MacOS it's on the menu bar, on windows it should be FILE>About or HELP>About, something of that sort.

https://community.native-instruments.com/discussion/21895/maschine-mikro-not-showing-up-in-native-access

The Mikro is a controller, it has no reason to show up in Native Access... If you installed Maschine software + your expansions then you're good to go.

If you're stuck in demo mode then: https://support.native-instruments.com/hc/en-us/articles/4402377887121-My-Products-Are-Showing-As-DEMO-in-Native-Access