Not received my products.

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Sheep Lane999
Sheep Lane999 Member Posts: 4 Newcomer
edited October 2024 in Social Club

I made 2 purchases of Neutron 4 and rx 10 on the 17th of January and now its the 20th and its been over 3 days and I've still not received any emails regarding download instructions and any order confirmation apart from the "Thank you for your interest in our products" email, it says that if I receive nothing in 2 days to get a ticket so i did that 2 days ago and contact but I've literally still not got no response at all. I would like to receive my products please.

Answers

  • Milos
    Milos Member Posts: 2,021 Guru

    There will be a maintenance for products during 22nd of January, and probably before that as well, maybe because the NI will go under some changes or something.

    Here are the news.

    Screenshot_20240119_161404_Chrome.jpg


  • Sheep Lane999
    Sheep Lane999 Member Posts: 4 Newcomer
    edited January 2024

    Ye I heard but my purchases was before it and still nothing fr @Milos

  • Milos
    Milos Member Posts: 2,021 Guru

    Well...you gotta wait until 22nd of January, and if you still don't receive your products, raise a ticket.

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