Hi everyone, we've got some scheduled maintenance coming up on January 22, 2024, which means you might experience intermittent downtimes on the Native Instruments website and Native Access.
During the maintenance period, you might run into a little hiccup with the following:
- Logging in and accessing your account
- Making a purchase
- Activating, downloading and updating products on Native Access
- Transferring licenses
If you happen to make a purchase during this time, please give us up to 24 hours to process and deliver your products.
We understand this may cause some inconvenience and appreciate your patience and understanding. Kindly refrain from contacting our Customer Care team as we're actively working to address the issue and will keep you updated on the progress. We’ll update this post on as soon as everything is restored to normal!
