Expansions

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kdv
kdv Member Posts: 8 Member
in Massive X & Synths

Hi,

I have Komplete 14.

I bought expansions for massive x but now it seems that those expansions are included in Komplete 14. So it is money i spend unneeded.

Any idea how to get this solved? The support doesnt react.


A voucher would be appreciated…


thanks

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  • Milos
    Milos Member Posts: 1,971 Guru
    edited January 14
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    Here, you can use the voucher I got from the leaderboard during November.


    I didn't use the voucher because I have pretty much all the products I need for professional music.

    Let me know if it helped, sir!

  • reffahcs
    reffahcs Member Posts: 848 Guru
    edited January 14
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    Maybe better to send in a PM so someone else doesn't use it first?

  • Milos
    Milos Member Posts: 1,971 Guru
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    Sure thing.

  • Milos
    Milos Member Posts: 1,971 Guru
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    Send me a random message and I will give you the screenshot of the voucher code, then let me know if the code worked.

    Also, keep in mind that the vouchers don't work on a product that is already the part of a season sale.

    The best thing to do is to use the voucher tomorrow or in 2 days.

  • Milos
    Milos Member Posts: 1,971 Guru
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    Send the random message to me quickly before someone else might use it...

  • reffahcs
    reffahcs Member Posts: 848 Guru
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    @kdv see Milos' messages above.

  • Monochrome
    Monochrome Member Posts: 1,153 Expert
    Answer ✓
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    E-vouchers are personalized and only for use by the appointed addressee/user (Milos). They're not transferable.

    https://support.native-instruments.com/hc/en-us/articles/360000292818-I-Have-Issues-with-My-E-Voucher

    @kdv Really the only solution here is to wait for a reply from the support team. Only they can solve your issue. Note that the support doesn't work on weekends and due to the current sale it may take some time to get a reply.

  • Milos
    Milos Member Posts: 1,971 Guru
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    https://community.native-instruments.com/discussion/comment/125423#Comment_125423

    Oh...I didn't know that...

    Sorry...

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