Problems loading saved Ableton projects with KONTROL S61 MK3

wackafash
wackafash Member Posts: 4 Newcomer
edited January 12 in Kontakt

If I save a project that uses the Komplete Kontrol VST or Kontakt 7, when I open the project back up, the KONTROL S61 MK3 will be stuck in DAW mode. The only way to get it working is to delete the Komplete Kontrol VST or Kontakt 7 and reload it, then my settings are lost.

Ideally I would like to open a project or template with several Kontakt instruments on multiple tracks, but I have to start from scratch every time I open a project using this keyboard.

How can I fix this?

Best Answer

Answers

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 8,801 mod

    @wackafash We didn't get such reports yet. Can you tell us what is your operating system? Where do you save the project? Does it make a difference if you save the project on another location?

  • wackafash
    wackafash Member Posts: 4 Newcomer

    My projects are saved in "My Documents." I just tried creating new projects and saving them to my Desktop as well as an external hard drive and got the same problem opening those projects in both locations.

    My specs are:

    Windows 10 Home edition Version 22H2

    OS build 19045.3930

    AMD Ryzen 5 2600 Six-Core Processor 3.40 GHz

    RAM: 16.0 GB

    64-bit operating system, x64-based processor

  • wackafash
    wackafash Member Posts: 4 Newcomer

    Everything seems to work fine if I change the control surface in Ableton from "Komplete Kontrol S MK3" to "Komplete Kontrol A."

    I hope that suffices and that I'm not missing out on any MK3 features. If someone can let me know if there is any difference, that would be appreciated

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 8,801 mod

    Have you followed these steps? How to Integrate Your Kontrol Keyboard with Your DAW

    Is everything functional in Komplete Kontrol or Kontakt in standalone?

    Make sure you are running these programs as admin: Komplete Kontrol, Kontakt, Ableton and Hardware Connection Service: How to Run a Program as an Administrator

  • wackafash
    wackafash Member Posts: 4 Newcomer

    @Jeremy_NI Those are the instructions I followed specific to Ableton 11 in Windows. They do not work for me if I have the control surface set to "Komplete Kontrol S MK3" like in the instructions. I have to switch it to Komplete Kontrol A instead.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 8,801 mod
    Answer ✓

    @wackafash I've contacted you by email, we'll need to have a deeper look.

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