Komplete Audio 6 dropping out

Danthesiser · 2024-01-11T16:43:57+00:00

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Hi there,

Yes, so, to start off with, I know that macOS Sonoma isn't supported yet on the Komplete Audio 6 device, but I just bought the Mac Studio and that's the OS I'm working with.

The audio device plays perfectly well, until such time as you plug a webcam in, or use an iPhone as a webcam. Either seem to knock the Komplete Audio 6 out and I get no sound on my monitors at all.

I was wondering: is this a known issue, because it's a real problem for streaming and just answering FaceTime/Messenger calls in the studio.

I hope someone out there has some pointers.

Happy new year and thanks in advance!

Best wishes,

Dan

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OffXOne

Dan - So wild to find this on the same day you posted it. I am in the same boat. I will try messing around with my other USB devices.

My issue is that I can only intermittently get audio out through my NI6, input seems to work just fine. Sounds like you have the same thing.

Danthesiser

https://community.native-instruments.com/discussion/comment/124796#Comment_124796

Hurrah for more occupants in this boat!

I did find that if you go into System Settings -> Sound -> Output & Input and switch to a different input and back again, it sometimes comes back. But not consistently. More often if you use a networked sound device and not a local one.

Also, this doesn't work for Logic Pro, in which you obviously have to reinitialise the audio, triggering a reload of each bally plugin.

For anyone wondering it's the Mk2 Komplete Audio 6 and I have no other audio devices to play with for testing.

OffXOne

Your suggestion to remove the webcam worked! But it made for an awkward meeting with my boss the next day where i was screwing around with the webcam and MS teams for 5 minutes trying to get it to work again.

Now when I plug in the KA6, I get a warning that USB devices are shut of because they are using too much power. What is going on?! 😂

Danthesiser

https://community.native-instruments.com/discussion/comment/124975#Comment_124975

Are you on a Windows PC or Mac? I don't get that error message, but that sounds really odd!

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