4-D Encoder - have to turn two times to browse up/down

Deus Grae

Hello

I got new S88 Mk3, and have a question if its an intended feature or a bug:

When I browse through presets - if I want to start going up or down through them, I have to turn 4-d encoder twice in the opposite direction to which I was moving initially so that it would move that way (for example I was going down through presets, then I want to move back up in the list - I have to turn it twice so that it would move up again).

Anyone stumbled upon this?

Thanks for the help in advance!

Deus Grae

Huh, weird. After rebooting the device the issue is now gone.

So I guess it was software glitch

Operating system used - Mac OS

Jeremy_NI

@Deus Grae I can't reproduce the issue, does it happen with any product or library? What is your operating system? Are you able to test the keyboard on another computer?

If you could share a video, that would be great to see if we can reproduce it.

Deus Grae

Huh, weird. After rebooting the device the issue is now gone.

So I guess it was software glitch

Operating system used - Mac OS

Jeremy_NI

@Deus Grae Happy to hear it was only a momentary glitch!