Remove old subscription items or lesser versions from 'Native Access'?

Guitarbinge86
Guitarbinge86 Member Posts: 42 Member

Hi, I use to have 'Komplete Now' before purchasing 'Komplete 14 Ultimate'. My subscription has been cancelled, but in 'Native Access' it still has the icons that came with 'Komplete Now', a few which aren't in 'K.14 Ultimate'. Those few say "Demo" which is okay, but there's a handful of "lesser" version duplicates of instruments I have. (ex. "Session Guitarist Electric Sunburst" from 'Komplete Now' and "Session Guitarist Electric Sunburst Deluxe" which came w/ 'Ultimate 14')... Anytime there's updates, it'll also show all the 'K. Now' version updates still, which I don't use and will just stay in my updates list. Plus there's a lot of overlaps, that are large. Overall, it's annoying and I was wondering if I can get rid of them on 'Native Access'. Any help would be great, and sorry for the long question/explanation.

Best Answer

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 8,801 mod
    Answer ✓

    @Guitarbinge86 It's not possible to remove the Komplete Now subscription from Native Access at the moment.

Answers

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 8,801 mod
    Answer ✓

    @Guitarbinge86 It's not possible to remove the Komplete Now subscription from Native Access at the moment.

  • Guitarbinge86
    Guitarbinge86 Member Posts: 42 Member

    Okay, thank you. Do you suggest I just leave it and don't worry about their updates, leave it and continue to update it or try to uninstall the "komplete now" if that's possible?

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 8,801 mod

    There's no uninstall for Kopmplete Now, you can just ignore the updates. In case you have more questions or issues please reach out to our specialists here: https://bit.ly/NI_support_NA

  • Guitarbinge86
    Guitarbinge86 Member Posts: 42 Member

    Okay, thanks.

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