Guitar Rig 5 Doesn't open

Mathias Delplanque

Hello !

I'm using Guitar Rig 5 for years. For some reason now it doesn't work anymore. It seems it came after I updated all my NI products.

All my other NI products work fine by the way.

Just : when I try to open GR5, I'm asked to either activate it, buy it or run the demo.

And when I want to activate it, I have this message.

Can anybody help ?

Do I need to buy a recent version ? If yes, will I be able to find my presets again ? Cause of course, most of ALL, I NEED my old presets...

Thanks in advance !

Kaiwan_NI

Hi @Mathias Delplanque this is an M1/Rosetta issue. Please see a similar report and solution in this thread here:

https://community.native-instruments.com/discussion/15975/guitar-rig-5-service-center-not-found-error

Kaiwan_NI

Hi @Mathias Delplanque this is an M1/Rosetta issue. Please see a similar report and solution in this thread here:

https://community.native-instruments.com/discussion/15975/guitar-rig-5-service-center-not-found-error