Holiday Voucher issue!!

Triune
Triune Member Posts: 8 Newcomer
edited October 22 in Social Club

Is anybody else having issues trying to add the $50 holiday voucher at checkout???

Best Answer

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod
    Answer ✓

    Hey everyone, if you have issues with vouchers, please contact my colleagues here: bit.ly/NI_support_PA

    Our support agents have a lot of requests at the moment, so it might take more time than usual to get an answer. I'm sure there will be grace periods for you if you contacted support in time.

Answers

  • ArtisanS
    ArtisanS Member Posts: 22 Member

    No problems at all. Thanks to NI for the sale and the gift. Bought a great 13 to 14 update for a song and a dance. I just copied the voucher text in my checkout page and got a discount on a discount. Almost felt like stealing.

  • Triune
    Triune Member Posts: 8 Newcomer
    edited January 1

    Cool... good for you! 👍🏼

    As for me, it let me add the the voucher at first but then something went wrong during the payment process. So I tried again but this time it's not accepting the voucher code!!

    I'm so frustrated because of this!! I want to make my purchase right now but not without that discount!!

    After all that's an extra $50 dollars off!!

  • Universon
    Universon Member Posts: 36 Member

    Did you hear back about this? I saw a thread a few days ago, but i've lost it now... still waiting to hear back via ticket....

  • Triune
    Triune Member Posts: 8 Newcomer

    No... not yet unfortunately 😕

    When did you submit your ticket?

  • Midori
    Midori Member Posts: 5 Member

    I guess the 50€ off ticket was only until new year or so. I have made a ticket about the whole Sale on 5 of January but there is no answer yet. They said due Holidays the respond time is longer, but so long? The Sale is in 5 days over.

  • Triune
    Triune Member Posts: 8 Newcomer

    I know right!... 🤦🏽

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod
    Answer ✓

    Hey everyone, if you have issues with vouchers, please contact my colleagues here: bit.ly/NI_support_PA

    Our support agents have a lot of requests at the moment, so it might take more time than usual to get an answer. I'm sure there will be grace periods for you if you contacted support in time.

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