About Stradivari cello download failed

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  • Guglielmo
    Guglielmo Member Posts: 18 Member

    Yes, after the download if you try to install it it will give you errors. You give OK to the error windows and you will install the program. You have to ask NI for another file that you will have to copy and replace the Stradivary cello Library folder. After that Everything will work fine

  • indrawan_henri_99
    indrawan_henri_99 Member Posts: 29 Member

    how do I contact the NI team, like getting download around 14 GB stradivari cello, and then auto restarting download again, and then error download fail

  • Guglielmo
    Guglielmo Member Posts: 18 Member

    need to open a ticket whit NI and ask the direct download link no throught Native Access.

    After download you need to ask to NI another link for another download. I explained in other post how you do it

  • indrawan_henri_99
    indrawan_henri_99 Member Posts: 29 Member

    may you share me the post for how to contact the NI team for asking another stradivari cello download link?

  • Guglielmo
    Guglielmo Member Posts: 18 Member

    I’m Sorry but I didn't understand your request. I just wrote to NI by logging in and went to support. You will open a ticket there explaining your problem. In a couple of days they will solve your problem. Unfortunately I cannot share the links they gave me because they expire. So you wouldn't need them.

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,906 admin
    Answer ✓


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