Have two serial numbers for Guitar Rig 7 and neither will let me activate the software.

CraigWill Member Posts: 12 Member
edited December 2023 in Guitar Rig & FX

My instance of GR7 Pro is stuck in demo mode. I've followed all of the guidances, all of the troubleshooting docks, have uninstalled and reinstalled multiple times, but nothing seems to work. Looking at my account page, it would appear as if I have two GR7 Pro serial numbers.

The first gives me this error:

MOD Uwe303 here: i deleted the picture cause it contained a serial, it showed also that the base product is missing

The second tells me the product is registered, but it never comes out of demo mode.

None of the help articles are helping.

Does anyone have any ideas??


Best Answer

  • Kaiwan_NI
    Kaiwan_NI Administrator Posts: 2,524 admin
    Answer ✓

    Update on behalf of the OP: The problem stems from a double purchase of Guitar Rig 7.


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