License transfer taking more than 48 hours

Plasma89
Plasma89 Member Posts: 1 Newcomer
edited October 2024 in Social Club

Hi - iv requested a license transfer on Monday - my friend has had my copy of Komplete 10 off me as I no longer make music.

He Plans to upgrade during the sale but I havn’t received any confirmation of it being unregistered- can anyone help please as we are worried he will miss the sale if I resubmit the request?


thanks

Best Answer

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,591 admin
    Answer ✓

    @Plasma89 My colleagues got back to you on Wednesday and it seems the issue is fixed.

Answers

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,591 admin
    Answer ✓

    @Plasma89 My colleagues got back to you on Wednesday and it seems the issue is fixed.

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