Full Kontakt opening things in demo mode. ?

bill5
bill5 Member Posts: 24 Newcomer

And no, the plugin is not a trial or demo. For example, I have two I've found so far that do this: Ethereal Earth and Fruit Shake. I've tried various others and they're fine. Anyone encounter this and have an idea what might be going on? I did try restarting Kontakt and restarting my DAW. This is Kontakt 6.7.1.

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Answers

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 7,810 mod

    @bill5 Is it also happening in Kontakt in standalone? What's your operating system and what DAW are you using?

  • bill5
    bill5 Member Posts: 24 Newcomer

    Hi and thanks for answering. Yes, also happens in standalone mode? Windows 10 and Mixcraft.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 7,810 mod

    @bill5 Make sure that you entered the right email and login in Native Access, then follow these steps: My Products Are Showing As DEMO in Native Access

  • bill5
    bill5 Member Posts: 24 Newcomer

    Thanks...I only have one account, so yeah it's right :)

    When I followed those instructions (Delete the folder Native Instruments), it deactivated Kontakt and apparently everything else, so I restored it.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 7,810 mod
    Answer ✓

    If the solution provided did not wotk, please contact my colleagues here: http://bit.ly/NIsupport_install

  • bill5
    bill5 Member Posts: 24 Newcomer

    Appreciate, will do

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